Fidelity P.O.W.E.R Plug: Creating WOW Experiences for Clients

Wednesday, January 1st

Many businesswomen know how to make their clients happy but how many of us know how to create a “wow” experience for them? If you created a “Wow, this is going to be fun and exciting” feeling for your clients for a special moment or upcoming event, would they love you even more? Could it lead to more business? Would your clients rave about it and refer you to their colleagues and other networks?

Chances are, yes! That's why today we are going to talk to someone who creates “wow” experiences for her clients every single day and learn about how she does it.

Host, Mary Foley speaks with Diane Lyons, the president, and owner of Accent-DMC. Diane is a certified meeting planner and destination management certified professional who began Accent-DMC with just two people. For over 28-years, she and her team have built an award-winning event planning and destination management company that creates unique and unforgettable special events that truly showcase the best of New Orleans. She has also been recognized twice by New Orleans City Business Magazine as a “Top Woman in Business” and has received the Handcraft Heroes award for her contributions to women with cancer.

Listen and Learn:
Why corporations need local experts to plan events
Tips for creating the "wow" factor for clients
The benefits of being a one-stop-shop for turnkey events
What makes New Orleans unique
How the New Orleans event industry recovered from Hurricane Katrina
How to keep meetings and experiences fresh
The role demographics play in event planning
How to create an authentic experience for clients



Accent-DMC Website
00:27:05